store policy

customer care and Policy

By booking an appointment with Battle Lashes you agree that: No cancellations can be made with in 12 hours of your appointment. 100% of the Appointment cost will be due immediately to cover loss. Canceling with less then 24 hours notice will incur a fee equal to 100% of the original value of the appointment. Late arrivals (15 minutes or later) will automatically forfeit their appointment and 100% of the original value is payable. If you are running a couple of mins late please contact the studio immediately to let us know. NO SHOWS are required to pay 100% of their original appointment value.

Once an appointment is booked you agree to these terms and conditions by supporting our small business. 

We believe in sustainability with in our business, No show and late cancelations have extreme effects on our day to day operations and we aim to make sure we avoid all unnecessary costs. 

Covid-19 Service Agreement - Client
I have read, understand and agree to the Battle Lashes Covid-19 Safety Plan
I am feeling well, fit and healthy. I have NOT travelled to a Covid hot spot, overseas or interstate with in the past 3 weeks
Today i am booked in for:
I have not been in contact with anyone who has traveled to a Covid-19 hotspot or suspect of Covid-19 Symptoms
I understand that during Covid-19 shut down Battle Lashes has made changes to their Policy's, Procedures and payment methods

payment methods

- Cash

- Bank Transfer

- AfterPay

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